Frequently Asked Questions
Oh boy, do we get a lot of emails! We don't blame you for having questions though, especially when it comes to sizing and shipping. So hopefully here's a lot of answers:
How quickly will I get my order?
We usually process orders within 2-3 days, but once it's out of our hands, it's up to the shipping method you choose. When you check out, take a gander at the cost and estimated delivery time.
I need more information on the sizing.
Our unisex jackets and pants tend to run big for ladies and small for guys. So, order one size smaller than you normally would if you're a woman, and one size bigger if you're a man. They're designed to be roomy for optimal air flow, which is essential for keeping those pesky mosquitoes away. Check out the sizing chart on each product page for the hard facts. And don't hesitate to email us for extra help - we've got your back like mosquito netting. And if it still doesn't fit, don't sweat it, you can always exchange or return it. Check out our return policy for more deets. Please email us if you need a specific measurement that's not on the chart and we'd be glad to help!
How do I measure to see what size I need?
Does the Mozzie Hat work with noseeums?
The Mozzie Style Hat is made with mosquito-grade mesh only. We've tested and tested until we found a material that doesn't make you feel like you're wearing a cactus around your neck. While we're still on the hunt for a noseeum-grade mesh that meets our high standards, our trusty hat will protect you from those bloodsucking mosquitoes and those pesky black flies that just won't quit. It's also matte black for the ultimate visibility.
Is the fabric scratchy?
Here's the scoop on our mesh fabric! We're always weighing the fabric weight and softness, as we need it to be firm enough to keep the critters at bay. When it's brand new, the Mozzie Style mesh fabric can be a little stiff and scratchy, but fear not, a quick wash and dry cycle and it'll soften right up. And the best part? The more you wash and dry it, the softer it gets! If you're feeling fancy and need to get rid of any pesky wrinkles, a warm iron will do the trick.
How does your Ambassador Program work?
Our Ambassador program is a great way to share savings with friends and family and make commission on any sales your refer. To be eligible, you must be 18 years of age or older, read, understood, and agree to the standard terms (e-mailed after sign up), be in good standing with the Federal Trade Commission, and own social media accounts. Bots and coupon sites are not eligible and those that sign up for a code are automatically deleted.
How do I reach you?
You can contact us directly by mail at: Mozzie Style, P.O. Box 6114, Norman, OK 73070 or by email at email@example.com or by phone at 855.669.9431.